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TRANSLATIONS

opposite), aka Dr Max Goodwin, plays the role of the
P. 15 our take
medical director who will change everything in this public
P. 9 Rebuilding teams ? P. 13 The full remote on de- hospital, renamed New Amsterdam.
Although this series is interesting because of its script and
Be aware of DIY mand (following) the way it highlights all the flaws in the American health
The challenge of the moment is to get it right. There is more system and the inequality of many political decisions, it is
to this return to work than “back to the real business now”. particularly interesting to us in terms of the management
time remotely, with 46% willing to take a 25% pay cut! As Alternatively, “ everyone is in a yoga-bonding session”. To lesson it gives. And the manner in which Dr. Goodwin
When it comes to team building, a welding machine is of motivates his medical teams.
early as December 2020, the Opinionway Human Footprint me, the word bonding is not the right one. Bonding means
no use. Our usual press review, the one we do each time His technique? He is always asking, “ How can I help?”
Barometer reported that 69% of full remotes in France want sticking together and hinders movement. Similarly, the latest
in Principes Actifs has yielded only articles of the “tips
to continue teleworking 100% of the time. So it seems as if gimmicks (“come on, a little bonding break together at the
and tutorials” type. Hence this little pun. How can I help?
the crisis period has not only “promoted” teleworking, but has coffee machine” or teambuilding outdoors) are soothing but
Yes, the press talks about comradeship, the coffee
also given rise to a new and almost virtual type of employees. not transformational. In his article in Quality Magazine, Jim Spichiger refers to
machines, the sofas near the staircases and the
The number one motivation for these full remotes, according Robert Greenleaf’s 1977 work on “Servant leadership” in
recreational activities from afar.
to the US survey, is that they can avoid commuting. It is, It is important to ease the wounds of confinement and to which he discusses the importance of being a servant to
therefore, necessary to identify their deep motivational factors incorporate an understanding and tenderness for oneself your team.
You have to admit that you are a bit hungry, even though
so that they can team up again with those who need the and for others in order to facilitate our work. And also create A “servant-leader” focuses first on the well-being and
you are very hungry. Although the subject of “how to
security of working in the office. a process of transformation. There will no doubt be some development of his or her people and the teams in which
rebuild the team” is really the subject of this 2021 come they work. They put the needs of others first. Spichiger
hesitation in the future. There are probably conflicts of norms
back with a more or less controlled covid, a Vax-anti-vax also mentions situational leadership, promoted by Kennet
and values to be shared and resolved.
divide that runs across the world, previous problems Blanchard and Paul Hersey. This type of leadership reflects
coming back afterwards and, in any case, the end of a an attitude in which managers must constantly adapt
In my view, there is a key to achieving this: the idea of
crisis in the way work is being structured, which does not cooperation where we work together means that differences their style to the type of team they are working with. It
mean going back to the way work was before. Not at all! P.14 Teamwork : what drives and strengths have to be articulated, just like in a cog. This is necessary to be constantly adapting because different
If there is one thing the crisis has revealed, it is that me therefore requires solidarity at the level of the working team, people have different motivations.
the geographical location of work (how many days of By watching the series, it is easier to understand the
the small group. situational dimension of Goodwin.
teleworking) is becoming a competitive issue.
Problems can arise at any time, in any team. He always
Calculations are being made all over the world What if it’s not that simple to make a team? What makes it Perhaps what makes this “how to build a team” topic so topical takes action after asking “How can I help?”
on how many square metres of office space costs possible to “build a team “? Scientific literature on the subject is and new is simply that this small team only has to deal with a
have been saved thanks to teleworking. How many split between the psycho approach (me motivated by others) loss of social life (we see each other less than before), whereas A solution for 2021
commuting hours can employees save? How much extra and the socio approach (what moves me in my environment). the company or the larger team has to deal with major
productivity? How much potential for innovation is Is this servant-leadership or situational leadership a
strategic issues (reallocation of premises, commitment, etc.).
expressed through a start-up-inspired organization? solution for the 2021 workforce that is tired of the crisis
As Kurt Lewin explains, let the changes start with the small
In other words, the pressure on those who have to “put First of all, it should be noted that what “makes a team” has groups and then spread. and inevitably a little worried about what lies ahead?
their teams back together” is as great as the pressure on been studied a lot in the medical field. What is interesting here It is true that the series was, for the most part, written
coaches at the Olympic Games. They must succeed. So, is the very “material” of work: the patient. According to Denis Anne-Claire de Lavigerie before the pandemic (new seasons have been produced
they have to turn to tips and tutorials Mellier, this leads to a paradox whereby “the professional is Editor - in-chief of this issue, since then, but the basis of the series dates from the time
when Eric Manheimer was working at Bellevue Hospital). In
Don’t get us wrong, we have nothing against DIY. caught between two opposing orientations: one stemming author of “7 portes ouvertes ou à ouvrir pour mieux coopérer” addition, it unfolds in a particular medical setting. But what
Provided that any technique applied in “DIY” style has its from the person being cared for [the patient] and the other (Editions Ovadia) if that makes it all the more inspiring?
counterpart in “pro” style. Whether we can explain why coming from his or her work colleagues”. As such, the bonding At a time when the core of any business is to be “consumer
it works or not. At this point, one thing becomes clear: element is this tension between the two for every professional. focused”, doesn’t it really make sense to start by asking
we need to get back to some basics. In particular, it is In addition to this analysis, Gilles Amado and Paul Fustier your customers “How can I help?” and to push this question
important to be able to separate the sociology of work examine what the organization “does” to the individual: P.16 The “how can I help ?” throughout your organization?
from that of the organizations. threatening him or her in the case of a sect or maintaining the
status quo in the case of a strong institutional history. They from Dr Manheimer
also note the emergence of the term “collective”, originally
used by sportsmen and women and now being applied
P.11 Surface area for those to virtual teams in large companies. The term “collective” is Dr Goodwin, the star of the television medical series New
who do nothing (following) therefore “at the heart of the formation and development of a Amsterdam (photo), who rallies his troops and transforms
lasting team”.
his hospital thanks to a technique that consists of asking
“how can I help?” every time. Dr Goodwin was inspired by
An essential point to note is the acoustics. And above all, the At this time when there is concern about how to restore a real character, Dr Manhemer, who ran Bellevue Hospital
most important thing is the role of managers in the mastery cohesion, it is worth re-reading what the father of group in New York for 15 years. What if his style of leadership has
of this unstructured space. They have to make their teams feel dynamics, Kurt Lewin, said. The change works best with a something to teach us?
that they have the permission not to “work” in the traditional smaller group before being applied to a larger group. It is
sense. This includes making sure that they are not ‘on standby’ easier to make individuals in groups change than separately. In September 2018, NBC launched the television series
New Amsterdam, a television medical series based on
all the time. It will be necessary to introduce some rituals The group can help to reduce uncertainty. Eric Manheimer’s book, “Twelve Patients: Life and Death
around the breaks and make it feel right. And be prepared to at Bellevue Hospital”, and also based on the fifteen years
allocate space for those who do nothing! he spent there as medical director. Ryan Eggold (pictured