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TRANSLATIONS







                                                                                                                                                                                     opposite), aka Dr Max Goodwin, plays the role of the
                                                                                                                               P. 15  our take
                                                                                                                                                                                     medical director who will change everything in this public
        P. 9  Rebuilding teams ?                              P. 13  The full remote on de-                                                                                          hospital, renamed New Amsterdam.
                                                                                                                                                                                     Although this series is interesting because of its script and
        Be aware of DIY                                       mand (following)                                                                                                       the way it highlights all the flaws in the American health
                                                                                                                               The challenge of the moment is to get it right. There is more   system and the inequality of many political decisions, it is
                                                                                                                               to this return to work than “back to the real business now”.   particularly interesting to us in terms of the management
                                                               time remotely, with 46% willing to take a 25% pay cut! As       Alternatively, “ everyone is in a yoga-bonding session”. To   lesson it gives. And the manner in which Dr. Goodwin
        When it comes to team building, a welding machine is of                                                                                                                      motivates his medical teams.
                                                              early as December 2020, the Opinionway Human Footprint           me, the word bonding is not the right one. Bonding means
        no use. Our usual press review, the one we do each time                                                                                                                      His technique? He is always asking, “ How can I help?”
                                                              Barometer reported that 69% of full remotes in France want       sticking together and hinders movement. Similarly, the latest
        in Principes Actifs has yielded only articles of the “tips
                                                              to continue teleworking 100% of the time. So it seems as if      gimmicks (“come on, a little bonding break together at the
        and tutorials” type. Hence this little pun.                                                                                                                                  How can I help?
                                                              the crisis period has not only “promoted” teleworking, but has   coffee machine” or teambuilding outdoors) are soothing but
        Yes, the press talks about comradeship, the coffee
                                                              also given rise to a new and almost virtual type of employees.   not transformational.                                 In his article in Quality Magazine, Jim Spichiger refers to
        machines, the sofas near the staircases and the
                                                              The number one motivation for these full remotes, according                                                            Robert Greenleaf’s 1977 work on “Servant leadership” in
        recreational activities from afar.
                                                              to the US survey, is that they can avoid commuting. It is,       It is important to ease the wounds of confinement and to   which he discusses the importance of being a servant to
                                                              therefore, necessary to identify their deep motivational factors   incorporate an understanding and tenderness for oneself   your team.
        You have to admit that you are a bit hungry, even though
                                                              so that they can team up again with those who need the           and for others in order to facilitate our work. And also create   A “servant-leader” focuses first on the well-being and
        you are very hungry. Although the subject of “how to
                                                              security of working in the office.                               a process of transformation. There will no doubt be some   development of his or her people and the teams in which
        rebuild the team” is really the subject of this 2021 come                                                                                                                    they work. They put the needs of others first. Spichiger
                                                                                                                               hesitation in the future. There are probably conflicts of norms
        back with a more or less controlled covid, a Vax-anti-vax                                                                                                                    also mentions situational leadership, promoted by Kennet
                                                                                                                               and values to be shared and resolved.
        divide that runs across the world, previous problems                                                                                                                         Blanchard and Paul Hersey. This type of leadership reflects
        coming back afterwards and, in any case, the end of a                                                                                                                        an attitude in which managers must constantly adapt
                                                                                                                               In my view, there is a key to achieving this: the idea of
        crisis in the way work is being structured, which does not                                                             cooperation where we work together means that differences   their style to the type of team they are working with. It
        mean going back to the way work was before. Not at all!  P.14  Teamwork : what drives                                  and strengths have to be articulated, just like in a cog. This   is necessary to be constantly adapting because different
        If there is one thing the crisis has revealed, it is that   me                                                         therefore requires solidarity at the level of the working team,   people have different motivations.
        the geographical location of work (how many days of                                                                                                                          By watching the series, it is easier to understand the
                                                                                                                               the small group.                                      situational dimension of Goodwin.
        teleworking) is becoming a competitive issue.
                                                                                                                                                                                     Problems can arise at any time, in any team. He always
        Calculations are being made all over the world        What if it’s not that simple to make a team? What makes it       Perhaps what makes this “how to build a team” topic so topical   takes action after asking “How can I help?”
        on how many square metres of office space costs       possible to “build a team “? Scientific literature on the subject is   and new is simply that this small team only has to deal with a
        have been saved thanks to teleworking. How many       split between the psycho approach (me motivated by others)       loss of social life (we see each other less than before), whereas   A solution for 2021
        commuting hours can employees save? How much extra    and the socio approach (what moves me in my environment).        the company or the larger team has to deal with major
        productivity? How much potential for innovation is                                                                                                                           Is this servant-leadership or situational leadership a
                                                                                                                               strategic issues (reallocation of premises, commitment, etc.).
        expressed through a start-up-inspired organization?                                                                                                                          solution for the 2021 workforce that is tired of the crisis
                                                                                                                               As Kurt Lewin explains, let the changes start with the small
        In other words, the pressure on those who have to “put   First of all, it should be noted that what “makes a team” has   groups and then spread.                             and inevitably a little worried about what lies ahead?
        their teams back together” is as great as the pressure on   been studied a lot in the medical field. What is interesting here                                                It is true that the series was, for the most part, written
        coaches at the Olympic Games. They must succeed. So,   is the very “material” of work: the patient. According to Denis   Anne-Claire de Lavigerie                            before the pandemic (new seasons have been produced
        they have to turn to tips and tutorials               Mellier, this leads to a paradox whereby “the professional is    Editor - in-chief of this issue,                      since then, but the basis of the series dates from the time
                                                                                                                                                                                     when Eric Manheimer was working at Bellevue Hospital). In
        Don’t get us wrong, we have nothing against DIY.      caught between two opposing orientations: one stemming           author of “7 portes ouvertes ou à ouvrir pour mieux coopérer”   addition, it unfolds in a particular medical setting. But what
        Provided that any technique applied in “DIY” style has its   from the person being cared for [the patient] and the other   (Editions Ovadia)                                 if that makes it all the more inspiring?
        counterpart in “pro” style. Whether we can explain why   coming from his or her work colleagues”. As such, the bonding                                                       At a time when the core of any business is to be “consumer
        it works or not. At this point, one thing becomes clear:   element is this tension between the two for every professional.                                                   focused”, doesn’t it really make sense to start by asking
        we need to get back to some basics. In particular, it is   In addition to this analysis, Gilles Amado and Paul Fustier                                                       your customers “How can I help?” and to push this question
        important to be able to separate the sociology of work   examine what the organization “does” to the individual:       P.16  The “how can I help ?”                          throughout your organization?
        from that of the organizations.                       threatening him or her in the case of a sect or maintaining the
                                                              status quo in the case of a strong institutional history.  They   from Dr Manheimer
                                                              also note the emergence of the term “collective”, originally
                                                              used by sportsmen and women and now being applied
        P.11 Surface area for those                           to virtual teams in large companies. The term “collective” is    Dr Goodwin, the star of the television medical series New
        who do nothing (following)                            therefore “at the heart of the formation and development of a    Amsterdam (photo), who rallies his troops and transforms
                                                              lasting team”.
                                                                                                                               his hospital thanks to a technique that consists of asking
                                                                                                                               “how can I help?” every time. Dr Goodwin was inspired by
        An essential point to note is the acoustics. And above all, the   At this time when there is concern about how to restore   a real character, Dr Manhemer, who ran Bellevue Hospital
        most important thing is the role of managers in the mastery   cohesion, it is worth re-reading what the father of group   in New York for 15 years. What if his style of leadership has
        of this unstructured space. They have to make their teams feel   dynamics, Kurt Lewin, said. The change works best with a   something to teach us?
        that they have the permission not to “work” in the traditional   smaller group before being applied to a larger group. It is
        sense. This includes making sure that they are not ‘on standby’   easier to make individuals in groups change than separately.   In September 2018, NBC launched the television series
                                                                                                                               New Amsterdam, a television medical series based on
        all the time. It will be necessary to introduce some rituals   The group can help to reduce uncertainty.               Eric Manheimer’s book, “Twelve Patients: Life and Death
        around the breaks and make it feel right. And be prepared to                                                           at Bellevue Hospital”, and also based on the fifteen years
        allocate space for those who do nothing!                                                                               he spent there as medical director. Ryan Eggold (pictured
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